TERMS OF USE AGREEMENT

Carisma Wellness Group / ThePurestSolutions.com.mt

This Terms of Use Agreement (“Agreement”) outlines the conditions, rules, and legal responsibilities regarding the use of the website www.thepurestsolutions.com.mt (the “Site”). By accessing and using this Site, you (“User” or “Member”) agree to be bound by this Agreement. If you do not agree to these terms, please do not use the Site.

The Site and its content are owned and operated by Carisma Wellness Group, based in Malta. By using the Site and its services, you confirm that you are legally permitted to enter into this agreement, that you are over 18 years of age, and that you accept and understand these terms.

1. Use and Security Rules

1.1. The Site is open to all users and, unless otherwise stated, its services are provided free of charge.

1.2. The Company reserves the right to restrict or terminate a user's access to the Site in the following cases and may pursue legal action:

  • Submitting false, misleading, incomplete, or illegal content;

  • Copying or republishing content from the Site without authorization;

  • Sharing login details (username, password) with third parties;

  • Using third-party personal data (emails, IPs, etc.) without consent;

  • Engaging in activity that may harm the security or functionality of the Site, such as hacking, injecting malware, or unauthorized data extraction.

2. Responsibilities

2.1. Visitor data (e.g., session duration, pages visited) may be tracked to improve user experience.

2.2. Users must complete registration and verify their email address to access certain services.

2.3. While using the Site, Users must comply with all applicable laws, including those related to data protection, intellectual property, and e-commerce. Any legal or financial consequences arising from non-compliance are the sole responsibility of the User.

2.4. If a User violates the terms of this Agreement, Carisma Wellness Group may temporarily or permanently suspend the account.

2.5. Users may not disrupt the experience of other users, attempt unauthorized access to servers, or use bots/scripts to exploit or overload the Site.

2.6. Users may not alter or remove copyright notices from any materials printed or copied from the Site.

2.7. Users may cancel their membership through the Site at any time. Once deleted, the account cannot be recovered.

2.8. Users are responsible for their interactions with others via the Site.

2.9. Specific sections of the Site may contain separate rules. Users accessing those areas are deemed to accept those conditions as well.

2.10. Please read our Privacy Policy and Data Protection Notice to understand how we protect your personal information.

2.11. Users agree to provide accurate billing and payment details and bear full responsibility for their correctness and use.

3. Termination of Agreement

3.1. This Agreement remains in effect until the User cancels their account or the Company terminates it due to a breach of terms.

3.2. If a breach is identified, the Company may notify the User and request corrective action. If unresolved within 24 hours, services may be partially or fully suspended.

3.3. The Company may also suspend services without notice if:

  • User activity poses risk to other customers, infrastructure, or services;

  • Unauthorized access is suspected;

  • Compliance with legal obligations requires immediate action.

Upon resolution of the issue, services may be reinstated. Users will be notified unless prohibited by law.

4. Privacy

We prioritize the confidentiality and protection of your personal data. By using the Site, you agree to our privacy practices.

Your personal information is never sold or shared beyond what is necessary to fulfill your orders and improve services (e.g., with courier services). We may use data for analytics, marketing (with consent), and system troubleshooting. Users may be contacted through the provided contact information for order updates or service notifications.

The Company may disclose personal data in the following cases:

  • When required by law;

  • For enforcement of agreements with users;

  • Upon official request by authorities;

  • To protect user rights or safety.

The Company commits to keeping all sensitive information secure and confidential and takes technical and administrative measures to prevent unauthorized access.

5. Force Majeure

Neither party shall be held liable for failure to fulfill obligations due to events beyond reasonable control, including but not limited to natural disasters, war, civil unrest, cyberattacks, or utility outages. In such cases, obligations are temporarily suspended.

6. Severability

If any part of this Agreement is deemed invalid or unenforceable, the remaining provisions shall continue to be in full force.

7. Modifications

Carisma Wellness Group reserves the right to update or modify the services and this Agreement at any time. Changes take effect upon publication on the Site. Continued use of the Site indicates acceptance of any updates.

8. Evidence and Legal Jurisdiction

In disputes, Company records (including digital logs and communications) shall serve as valid evidence under Maltese law. The Parties agree not to contest these records.

9. Notices

9.1. The email address provided by the User will serve as the official channel for notifications.

9.2. If Users do not update their email address, notices sent to the most recent address will be considered valid.

9.3. Emails will be deemed delivered 24 hours after dispatch.

10. Dispute Resolution

This Agreement is governed by the laws of Malta. In case of disputes, the Maltese Courts shall have exclusive jurisdiction.

By registering on the Site, the User acknowledges reading, understanding, and accepting all terms of this Agreement.