WEBSITE PRIVACY NOTICE

Carisma Wellness Group
Update Date: 28/06/2025

This Website Privacy Notice (“Notice”) has been prepared by Carisma Wellness Group, the data controller operating the website www.thepurestsolutions.com.mt (the “Site”), in order to inform visitors and registered members (“Users”) about how personal data is collected, processed, and protected when they access or use the Site.

Carisma Wellness Group may collect and process your personal data via this Site, email, phone, courier, administrative and legal notifications, social media, and other communication channels, in compliance with applicable data protection legislation, including the GDPR.

The Site uses cookies to enhance user experience and deliver personalized services. Please refer to our Cookie Policy for further details.

1. Data Subjects, Categories, and Types of Data Processed

Members

  • Identity Information: Name, surname, date of birth

  • Customer Transaction Data: Order information

  • Contact Information: Email address, phone number, shipping/billing address, country, and city

  • Security Data: IP address, login/logout data, account activity logs, password

  • Marketing Data: Browsing and purchase behavior, campaign response, preferences, third-party cookie data

  • Location Data: Location at the time of platform access

Visitors

  • Demographic Info: Gender, age group

  • Security & Log Info: IP address, visit timestamps, navigation behavior

  • Location & Marketing: Same categories as above

2. Legal Basis for Processing

Data is processed under the following legal bases outlined in the GDPR:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate interest (provided fundamental rights are not infringed)

  • Explicit consent (where required)

  • Data made public by the subject

3. Purposes of Processing Personal Data

Your data may be processed for the following purposes:

For Members:

  • Managing contracts and sales processes

  • Communicating promotions, updates, and transactional notifications

  • Customer service, satisfaction surveys, and complaint resolution

  • Marketing, advertising, and segmentation

  • Fraud prevention, IT security, and audit

  • Fulfillment of legal obligations

For Visitors:

  • Personalizing experience and content

  • Analytics and campaign tracking

  • Improving site usability and product offerings

  • Security and log analysis

4. Data Sharing and Transfers

Personal data may be shared with:

  • Hosting and cloud service providers within the EU

  • Courier/logistics partners for order delivery

  • Payment processors

  • Regulatory or legal authorities if required

  • Marketing platforms for permitted advertising purposes

  • Customer support or storage/archiving service providers

Transfers are made strictly to fulfill service obligations and remain within the GDPR-compliant framework.

5. Data Subject Rights

As a data subject, you may exercise the following rights under GDPR:

  • Request confirmation of whether your personal data is being processed

  • Request access to or a copy of your personal data

  • Request correction or deletion of your data

  • Request restriction of or object to data processing

  • Request data portability

  • Object to automated processing or profiling

  • File a complaint or claim compensation for unlawful data use

To exercise your rights, contact us at hello@thepurestsolutions.com.mt or by written request to our registered office in Malta. Requests will be processed free of charge within 30 days, unless additional administrative effort is required.

6. Changes to This Notice

Carisma Wellness Group reserves the right to amend this Notice at any time. Updates become effective once published on the Site. Users will be notified of significant changes.